Changed your mind?
Tell us within 14 days of receiving your order that you wish to cancel. You then have a further 14 days to send it back. Email buzzbasket01@gmail.com with your order number for return instructions and the correct return address.
Returning your watch
You can inspect and try on your watch as you would in a shop. Please include its packaging, accessories and any supplied documents. We may deduct for loss in value caused by handling beyond what is necessary to inspect it. You pay return postage for change-of-mind returns.
Your refund
For a full-order cancellation, we refund the item price and any standard outbound delivery charge. We refund to the original payment method within 14 days of receiving your return or evidence of its return, whichever is earlier.
Faulty, damaged or incorrect items
Contact us promptly with your order number and details of the problem. We will arrange an appropriate remedy and cover reasonable return costs for faulty, damaged or incorrect items. Your statutory rights are not affected.